IRIS is the first physical return inspection system built for Amazon FBA. Scan barcodes, photograph evidence, and file reimbursement claims automatically — all in seconds.
Free until you recover $500. Then 15% commission only.
Every day, customer returns arrive at your warehouse in the wrong condition — missing parts, different items, broken products. Amazon's reimbursement process requires documentation. Without physical evidence filed at the right time, your claims get denied.
Most sellers lose thousands per month simply because they lack the systems to capture, document, and file in time. Manual inspection doesn't scale.
No manual data entry. No spreadsheets. No missed deadlines.
Set the return under your IRIS capture station. The overhead camera reads LPN numbers, tracking barcodes, and shipment IDs automatically.
IRIS photographs the condition of every return — box, contents, damage. Every image is timestamped and linked to the specific order and customer.
With one tap, IRIS submits the complete reimbursement case to Amazon Seller Central — with photos, tracking data, and all required documentation attached.
Everything you need to turn a returns pile into a reimbursement pipeline.
Overhead camera reads LPN numbers, FBA tracking labels, and shipment IDs in one shot — no manual entry ever.
Multi-angle photos captured automatically per return. Timestamped, geotagged, and linked to the exact order.
Submits directly to Amazon Seller Central with all evidence attached. No login juggling. No copy-paste.
Every return logged with date, condition, scanned IDs, photos, and claim status. Full audit trail always accessible.
The capture interface runs in Safari on iPhone — no app download required. Scan and document from any device on the floor.
Reads directly from Seller Central data — matches LPN to order, pulls reimbursement eligibility, tracks case status.
| Capability | GETIDA / TrueOps | 3PL Services | IRIS |
|---|---|---|---|
| Audits Amazon data discrepancies | ✓ | ✗ | ✓ |
| Physical return inspection | ✗ | ✓ (manual) | ✓ (automated) |
| Photographic evidence capture | ✗ | Sometimes | ✓ Always |
| Barcode / LPN auto-read | ✗ | ✗ | ✓ |
| Files claim to Seller Central | ✓ | ✗ | ✓ |
| Works without Amazon account access | ✗ | ✓ | ✓ |
| Pricing | 25% commission | $1–3/unit labor | Free → 15% commission |
GETIDA finds the discrepancy in the data. IRIS documents the evidence at the box.
"We were leaving serious money on the table every month. IRIS found $2,200 in our first two weeks because we finally had photo proof when we needed it."
"My team used to spend 3 hours a week on return documentation. With IRIS it's maybe 20 minutes. The auto-barcode reading alone is worth it."
"I've tried every reimbursement tool out there. None of them inspect physical boxes. IRIS is the missing piece that makes everything else actually work."
Early access testimonials. Names anonymized pending consent.
No monthly fees. No setup costs. IRIS is completely free until you've recovered $500.