No monthly fees. No setup costs. IRIS earns only when you recover money Amazon owes you.
No credit card required
You pay nothing until Amazon pays you
For sellers doing 500+ returns/month
| Tool | Physical Inspection | Photo Evidence | Files Claims | Commission |
|---|---|---|---|---|
| GETIDA | ✗ | ✗ | ✓ | 25% |
| TrueOps | ✗ | ✗ | ✓ | 10–25% |
| Seller Investigators | ✗ | ✗ | ✓ | 25% |
| 3PL Inspection | ✓ (manual) | Sometimes | ✗ | $1–3/unit |
| IRIS | ✓ Automated | ✓ Always | ✓ | Free → 15% |
After you've recovered your first $500 through IRIS, the 15% commission applies to all future reimbursements. You pay nothing until you've proven the system works for you.
Commission is calculated on the actual amount Amazon pays out on claims IRIS filed. If Amazon pays $200 on a claim, IRIS earns $30. If a claim is denied, there's no charge.
No. IRIS is entirely commission-based for Growth tier — no monthly fees, no per-inspection charges, no seat licenses. Enterprise flat-rate pricing is available for high-volume operations.
A reimbursement is counted as recovered when Amazon closes the case in your favor and credits your seller account. IRIS tracks this automatically through your Seller Central account.
Yes. There are no contracts or lock-in periods. You can pause or cancel your account at any time from your dashboard settings.